Thank you for shopping at www.buyandselling.lk. We value your satisfaction and strive to provide a seamless buying experience. This Refund Policy outlines the guidelines and procedures for requesting refunds for products purchased through our website.

1.Product Warranty

a. Each product listed on www.buyandselling.lk may have its own warranty provided by the seller. The warranty terms and conditions for each product are determined by the respective sellers. It is important to review the product listing and contact the seller directly for specific warranty details.

b. The seller is responsible for handling warranty claims and providing refunds or replacements, subject to their warranty policy. We encourage buyers to familiarize themselves with the warranty terms and contact the seller in case of any issues.

2.Refund Eligibility

a. Refunds are subject to the seller's warranty policy and are granted solely at their discretion. The eligibility for a refund may vary depending on the product and the specific warranty terms provided by the seller.

b. To be eligible for a refund, you must adhere to the seller's warranty policy, including any specified timeframe for initiating a refund request. It is important to contact the seller directly for refund inquiries and follow their instructions accordingly.

3.Refund Process

a. If you believe you are eligible for a refund based on the seller's warranty policy, please contact the seller directly through the communication channels provided on the product listing page or on their seller profile.

b. The seller will guide you through the refund process and may require certain information or evidence to support your claim, such as proof of purchase, product condition, or specific details of the issue.

c. The seller will assess your refund request based on their warranty policy and may offer a refund, replacement, or repair of the product, depending on the nature of the issue and their available remedies.

4.Dispute Resolution

a. In the event of any disputes or disagreements regarding refunds, we encourage buyers and sellers to engage in open and transparent communication to find a mutually satisfactory resolution.

b. If you encounter difficulties in reaching a resolution, please contact our customer support team at info@buyandselling.lk. We will do our best to facilitate communication and help resolve the issue, but we are not responsible for handling individual refund requests.

5.Limitations

a. Refunds are subject to the terms and conditions specified by the seller. Each seller may have their own refund policy, which may include limitations or exclusions. Please review the seller's warranty policy before making a purchase.

b. Please note that www.buyandselling.lk is a platform that facilitates transactions between buyers and sellers. We do not directly provide refunds or warranties for products sold on our website. The responsibility for refunds lies with the seller in accordance with their individual warranty policy.

6.Changes to the Refund Policy

We reserve the right to modify or update this Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting the updated policy on our website.

If you have any questions or need further assistance regarding refunds, please contact the respective seller directly or reach out to our customer support team at info@buyandselling.lk.

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